Emma Chips

Terms and Conditions

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Welcome to Emma Chips. By accessing and using our website, you agree to comply with the following Terms and Conditions. Please read them carefully before placing an order.

1. General

  • These Terms and Conditions apply to all users of our website.

  • By continuing to use our services, you acknowledge that you have read, understood, and agreed to these Terms.

2. Products and Availability

  • We aim to provide accurate descriptions and images of our products. However, minor variations in design, color, or specifications may occur.

  • Product availability is subject to change without prior notice.

3. Orders

  • All orders placed through our website are considered final once confirmed.

  • We reserve the right to refuse or cancel any order if incorrect information is provided or if the product is unavailable.

4. Pricing and Payment

  • All prices are listed in the applicable local currency and include applicable taxes where required.

  • We only accept Cash on Delivery (COD) as the method of payment. No advance payments or online transactions are required.

5. Shipping and Delivery

  • Delivery times may vary depending on location and product availability.

  • Customers are responsible for providing accurate delivery details. We are not liable for delays or failed deliveries due to incorrect information.

  • Risk of loss passes to the customer upon delivery of the product to the provided address.

6. Returns and Replacements

  • Products may be eligible for return or replacement only if they are defective, damaged, or not as described.

  • Requests for return or replacement must be made within 7 days of receiving the product.

  • Returned products must be in their original condition and packaging.

7. Limitation of Liability

  • While we strive to ensure a smooth experience, we are not responsible for any indirect, incidental, or consequential damages arising from the use of our products or website.

8. Changes to Terms

  • We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on this page.

9. Contact Us

If you have any questions about these Terms and Conditions, please contact our support team at [email protected].